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COVID-19: Changes for visitors, telehealth and links to helpful resources

Nondiscrimination policy

The New Liberty Hospital District, known as Liberty Hospital and its entities, complies with applicable Federal Civil rights laws and does not discriminate, exclude, or treat them differently based on race, color, creed, sex, sexual orientation, national origin, religion, age, gender identity, communicable disease, disability or source of payment.

Liberty Hospital provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters.
  • Written information in other formats (large print, audio, accessible electronic formats, other formats).

Liberty Hospital provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters.
  • Information written in other languages.

If you need these services, contact the organization at 816.781.7200.

If you believe that Liberty hospital has failed to provide these services or discriminated in any way based on race, color, creed, sex, sexual orientation, national origin, religion, age, gender identity, communicable disease, disability or source of payment you can file a grievance with the patient advocate or the corporate compliance office. You can file a grievance in person, by mail, fax or email.

Patient Advocate: 816.407.4530 or by mail to 2525 Glen Hendren Drive, Liberty MO, 64068

Corporate Compliance Officer: Email or Compliance Hotline 816.407.2000

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, please call the Patient Advocate at 816.407.4530, and the office is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
800.368.1019
800.537.7697 (TDD)

Complaint forms are available on HHS.gov.