Patient Rights

Our vision is to be the leader in providing high-quality, patient-centered care. As a patient or patient representative, you can expect:

To an environment that preserves dignity and contributes to a positive self-image.

Be free from harassment, neglect, exploitation, and verbal, mental, physical, sexual abuse; to a safe and secure environment, to protective services while in the hospital, and to consult with the appropriate protective agency prior to discharge.

To receive impartial medical care and treatment regardless of age, race, ethnicity, religion, creed, culture, language, physical or mental disability, socioeconomic status, payment sources, sex, sexual orientation, gender identity or expression, or communicable disease.

To care that meets current standard of practice.

To inform the patient or patient support person of hospital visitation rights.

To include the right to receive visitors designated by the patient, including but not limited to, a spouse, domestic partner (including same-sex domestic partners or spouse) another family member or friend. Also the right to withdraw consent for visitors at any time.

To have a family member and your physician promptly notified of your admission to the hospital, unless you request it not be done.

To personal privacy; to have all communications and records concerning patient care kept confidential.

To know the identity and professional status of individuals providing your care.

To create an Advance Directive, such as a Living Will or a Durable Power of Attorney for Healthcare. These documents express your choices about care or name someone to decide if you cannot speak for yourself. If you have an Advance Directive a copy should be provided to the hospital. Staff and licensed practitioners who provide care will comply with Advance Directives.

To appoint a representative, either through a designation of a Durable Power of Attorney or by notifying your care team of your selection, who can be involved in the development and implementation of your plan of care. Who may also consent to treatment on your behalf if you cannot speak for yourself. Your representative may be the same as your support person but does not have to be.

Be informed regarding the hospital’s plan of care for you; to be involved in your care, to be provided adequate information, and to have questions or concerns about your care answered.

To participate in the your discharge planning, including being informed of service options that are available to the you and a choice of agencies which provide the service;

To accept or refuse any procedure, drug or treatment and to be informed of the possible consequences of any such decision.

To consent or refuse care that involves research, experimental treatments or educational projects, and that refusal to participate or discontinuing participation will not compromise access to care.

To receive information in a manner you can understand.

To give or withhold informed consent to produce or use recordings, films or other images for purposes of your care.

To review the patient’s medical record and to receive copies of the record at a reasonable fee.

When you have brought personal possessions to the hospital, you have the right to have these possessions reasonably protected.

To be informed and receive a complete explanation of the need to transfer you to another healthcare agency and the risks and benefits of transfer.

To have access to pastoral care and spiritual services.

To receive sensitivity regarding end-of-life care.

To have complaints reviewed by the hospital, be informed of the hospital’s complaint/grievance procedures, including who to contact and how, the right to file a formal or informal, verbal or written grievance and to expect a prompt resolution of the grievance, including timely written notice of the resolution.

If a patient or patient representative has a concern regarding the care or service provided at a Liberty Hospital Clinic, you should notify the Practice Administrator about the concern. Our goal is to address each concern at the point of service.

To be informed of these rights and receive them in writing.